Last updated: 18/10/2026
This Privacy Policy explains how Shain (“we”, “us”, or “the App”) collects, uses, and protects information when you use our AI-powered photo generation application. By using Shain, you agree to the practices described below.
You may upload photos that may include a human face (“User Content”) in order to generate AI images and videos explicitly requested by you.
Face Data Handling: Shain processes face-related visual information only temporarily to generate the requested AI output. Face data is shared only with the AI processing providers listed in Section 3, only after you allow it in the App, and only to produce the output you request. It is not stored permanently, not associated with a user’s identity, and not used for identification, profiling, analytics, advertising, or AI model training.
Shain does not collect, extract, store, or process biometric identifiers, facial recognition templates, or face embeddings. We do not identify, verify, or track users based on facial features.
We may collect limited non-personal technical information such as device type, operating system version, app version, and anonymized usage data solely to improve app stability and performance.
All purchases and subscriptions are processed exclusively through the Apple App Store. We do not access or store your full payment or billing details.
We may collect anonymized analytics and crash reports to diagnose technical issues and improve user experience. This data cannot be used to identify you personally.
We use collected information solely to:
User photos are not used for identity verification, user profiling, advertising purposes, or training AI models.
Shain uses third-party AI services to generate images and videos. When you tap a create button, the App sends the following data over an encrypted connection to our servers (Google Cloud / Firebase, United States), which forward it to our AI processing provider:
The data is sent to:
Your permission: before anything is sent for the first time, the App shows a screen explaining what is sent and to whom, and asks for your permission. Nothing is sent to these services unless you tap “Allow & Create”. You can review or withdraw your permission at any time in Settings → AI Data Sharing; if you withdraw it, no further data is sent and you will be asked again before your next generation.
These providers receive the data only to generate the output you requested and return it to us. They act as data processors (or sub-processors) under their API terms, which do not permit them to sell the data, use it for advertising, or use it to train their models, and which require security and confidentiality protections at least equivalent to those described in this policy. We do not send your name, email address, contact details or payment information to these providers.
Input photos: Photos you upload as input for a generation are used only for that specific generation. They are processed in memory on our servers, are not saved to our databases or long-term storage, and transient processing copies are automatically purged from processing systems after the generation completes.
Generated content: The AI images and videos you create are saved to your in-app library so that you can view, download, and share your own creations. Each item is stored under a unique, unguessable link so that it can be displayed in the app and shared by you; it is not listed, indexed, or browsable by other users. This content is retained until you delete it or request its deletion (see Section 6). Deletion requests are fulfilled within 30 days.
We do not build or retain any database of faces: no biometric identifiers, facial recognition templates, or face embeddings are ever created or stored.
Face data is never sold or rented. It is shared only with the AI processing providers named in Section 3, with your permission, strictly to produce the output you request.
Information may be shared only when strictly necessary with:
You may request access to or deletion of your data — including your generated content and any photos associated with your account — at any time by contacting us at support@shainai.app. Deletion requests are fulfilled within 30 days.
Shain is not intended for children under the age of 13. We do not knowingly collect personal data from children.
We apply industry-standard security measures to protect user data. While no system is completely secure, we continuously work to safeguard your information.
The App relies on third-party services for hosting and storage (Google Cloud / Firebase), analytics and crash reporting (Google Analytics for Firebase, Firebase Crashlytics), subscriptions (Apple App Store, RevenueCat) and AI processing (fal.ai, Google, OpenAI, Kuaishou — see Section 3). These providers process data only according to our instructions and applicable agreements.
We may update this Privacy Policy from time to time. Continued use of the App constitutes acceptance of the updated policy.
If you have any questions or requests regarding privacy, you may contact us at:
Email: support@shainai.app